Ensuring Reliable Customer Communication With Transactional SMS
Great SMS partnered with businesses across banking, e-commerce, logistics, and SaaS sectors to deliver time-critical transactional messages instantly.
Project Overview
At Great SMS, we collaborated with organizations that rely on real-time communication to maintain trust and security. By implementing a robust Transactional SMS system, we enabled businesses to send mission-critical messages with high delivery accuracy and minimal latency.
The Solution
We deployed a secure and scalable Transactional SMS infrastructure optimized for speed, reliability, and compliance.
- Instant OTP and alert delivery
- Priority routing for transactional messages
- 24/7 high-availability messaging infrastructure
- Real-time delivery status and logs
- DND-safe transactional routing
“With Great SMS, our OTP and transaction alerts are delivered instantly. Reliability has improved significantly, and customer trust has gone up.”
Jageer Hussain U
Managing Director, Great SMS
Key Benefits
- 99%+ Delivery ReliabilityCritical messages reached users instantly, even during peak traffic hours.
- Enhanced Security & TrusFast OTP and alert delivery strengthened authentication and customer confidence.
- Reduced Support Queries by 40%Clear, timely transactional messages minimized confusion and follow-up calls.
- Seamless System IntegrationIntegrated smoothly with existing platforms using simple, developer-friendly APIs.